State Farm® Insurance Agent J.R. Orenstein
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lou
December 31, 2025
5
out of
5
rating by Lou
"I live out of state but own a car in New York, which I used periodically. My experience with the Orenstein agency is the best insurance experience I’ve had in my Life. Mary made everything so easy. I loved dealing with her because she was so responsive and knowledgeable with all of my questions. She was also incredibly helpful whenever I needed to suspend the coverage because I Was only using the car 30 days a year. Thank you, Mary for all your help."
We responded:
"Thank you for the wonderful review, Lou. We're thrilled Mary provided such a great experience and made managing your New York coverage easy, including suspending it when needed. We appreciate you trusting Orenstein Agency with your vehicle and will pass your kind words to Mary. If you need anything else in the future, please reach out. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Deborah Schlesinger
December 26, 2025
5
out of
5
rating by Deborah Schlesinger
"Mary was terrific really helpful and great personality"
We responded:
"Thank you, Deborah — we’re so glad Mary was terrific and that her helpfulness and great personality made your visit enjoyable. We’ll be sure to pass along your kind words to Mary and the team. We look forward to welcoming you back soon. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Carlos Illescas
December 22, 2025
5
out of
5
rating by Carlos Illescas
"Excellent service, the person who assisted me was very friendly. Thank you. Liz"
We responded:
"Thank you for your wonderful feedback, Carlos! We're thrilled to hear that Liz provided you with excellent service and a friendly experience. Your appreciation means a lot to us, and we look forward to serving you again! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
leonardo osorio
December 19, 2025
5
out of
5
rating by leonardo osorio
"Liz did an excellent job when it came to guiding me towards the best solutions for me. Service was quick and very good. I 100% recommend her to anyone in need of this service."
We responded:
"Thanks Leonardo!"
Vladimir
December 16, 2025
5
out of
5
rating by Vladimir
"I was helped in the office by Mary, Maria and Liz. The help was wonderful. Mary was great!"
We responded:
"Thank you for your kind words, Vladimir! We're thrilled to hear that you had a wonderful experience with Mary, Maria, and Liz. Our team strives to provide excellent service, and your feedback means a lot to us. We look forward to welcoming you back soon! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
xx xx
December 10, 2025
5
out of
5
rating by xx xx
"Sara was very attentive to my concerns and pointed out all the details related to my questions. I was reassured that my coverage was correct. Thank you so much!"
We responded:
"Thanks so much for your kind words! "
Brian Upton
December 4, 2025
5
out of
5
rating by Brian Upton
"Taylor was a big help in setting up a new homeowners policy and helping in reducing my auto policy. She explained everything thoroughly and was a pleasure to work with."
We responded:
"Thank you for your wonderful feedback, Brian! We're thrilled to hear that Taylor provided you with excellent service and helped you with your homeowners and auto policies. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you again in the future! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Ediberto Saldana
November 30, 2025
4
out of
5
rating by Ediberto Saldana
"I’ve had both auto and renter’s insurance with State Farm, and their customer service has consistently been excellent. The staff is attentive, professional, and always willing to answer questions or help with policy details. I appreciate the reliability and the ease of handling claims or updates. However, I do want to express my disagreement with the high cost of their auto insurance, especially for liability-only coverage. The rates feel closer to what someone financing a new vehicle with a bank loan would pay, rather than what should be expected for basic liability protection. For this reason, the pricing structure doesn’t seem fair or competitive. Overall, State Farm provides solid service, but I hope they reconsider their auto insurance pricing to better reflect the actual level of coverage."
We responded:
"Thank you for your feedback and for highlighting the excellent customer service you've experienced with us. We’re glad to know that our team has been able to assist you effectively. We understand your concerns regarding the pricing of our auto insurance, and we appreciate your insights as they help us strive for improvements. Your comments will be shared with our pricing team for further review. We value your continued support and are here to assist with any further questions or needs you may have. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Maria
November 24, 2025
5
out of
5
rating by Maria
"I called and had the privilege of speaking with Mary. She reviewed my policy and answered all my questions and I was able to get a lesser amount than previously paid. Mary is professional, knowledgeable and very attentive to insuring the best possible outcome."
We responded:
"Thank you for your wonderful feedback, Maria! We're thrilled to hear that Mary provided you with exceptional service and helped you secure a better rate. Our team strives to ensure our clients receive the best possible outcomes, and it's great to see that reflected in your experience. Your kind words will surely motivate Mary and the entire team to continue delivering excellent service. We appreciate your support! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Marytere Flores
November 24, 2025
5
out of
5
rating by Marytere Flores
"Excelente servicio Mary me ayudó en todo lo que necesitaba"
We responded:
"¡Gracias por tu comentario, Marytere! Nos alegra saber que recibiste un excelente servicio y que Mary pudo ayudarte con todo lo que necesitabas. Esperamos verte de nuevo pronto. Tu satisfacción es nuestra prioridad. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Katherine Athanasiou
November 24, 2025
5
out of
5
rating by Katherine Athanasiou
"Mary is always so pleasant and thorough, she truly makes it an easy and seamless experience. Highly recommend!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Mary provided you with such a pleasant and seamless experience. Your recommendation means a lot to us. We look forward to serving you again soon! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Dan Neman
November 20, 2025
5
out of
5
rating by Dan Neman
"Amazing establishment Very reasonable prices with excellent service. Especially dealing with Maria!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with us and found our prices reasonable. Maria will be delighted to know her service made such a positive impact. We appreciate your support and look forward to serving you again! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Isaías Hernandez
November 19, 2025
5
out of
5
rating by Isaías Hernandez
"Excelente asistente"
We responded:
"Agradecemos mucho tu comentario positivo. Estamos encantados de saber que nuestro asistente pudo ayudarte de manera efectiva. Tu satisfacción es nuestra prioridad. ¡Esperamos verte de nuevo pronto! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Juan Castillo
November 19, 2025
5
out of
5
rating by Juan Castillo
"María Castillo helped me get an IUL and made the whole process smooth and easy to understand. Very professional and knowledgeable. Highly recommend her"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that María Castillo made your experience smooth and easy to understand. Her professionalism and knowledge are truly appreciated. Your recommendation means a lot to us, and we look forward to assisting you in the future. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Ada Garay
November 13, 2025
5
out of
5
rating by Ada Garay
"Sara Najera , fue muy amable y profesional pudo solucionar muy eficaz mi proseso . Me encantó aver tratado con ella , Gracias por ser como eres 🥰🥰🥰"
We responded:
"Agradecemos mucho tus palabras y tu reconocimiento hacia Sara Najera. Nos alegra saber que su amabilidad y profesionalismo hicieron la diferencia en tu proceso. Esperamos verte de nuevo pronto y seguir brindándote el mejor servicio. ¡Gracias por elegirnos! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Oscar Hernandez
November 11, 2025
5
out of
5
rating by Oscar Hernandez
"Muy amable Maria C gracias!!!"
We responded:
"¡Muchas gracias por tu comentario, Oscar! Nos alegra saber que tuviste una buena experiencia con Maria. Valoramos mucho tu apoyo y esperamos verte de nuevo pronto. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Ruby Scarborough
November 10, 2025
5
out of
5
rating by Ruby Scarborough
"Esme was very polite and patient, she promised to look into the situation that I was going through and she got right back to me I enjoyed speaking with her she seems very knowledgeable about the insurance policies and she was very very courteous. I appreciate that speaking to customer service representatives thank you"
We responded:
"Thank you for your kind words about Esme. We're thrilled to hear that she provided you with the support and knowledge you needed. Our team is dedicated to delivering excellent customer service, and it's wonderful to know that your experience reflected that. We appreciate your feedback and look forward to serving you again. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Shlomo Bassalian
November 7, 2025
5
out of
5
rating by Shlomo Bassalian
"I had an amazing experience with Maria Pinto. The best car insurance agent I ever dealt with."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Maria Pinto provided you with such an amazing experience. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. We look forward to serving you again in the future! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Kourosh Nami
November 7, 2025
5
out of
5
rating by Kourosh Nami
"Mary was extremely helpful and professional I enjoyed working with her"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Mary provided you with such great service. Your satisfaction is our priority, and we look forward to serving you again in the future. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Maribel Portillo
November 6, 2025
5
out of
5
rating by Maribel Portillo
"Muy amables"
We responded:
"Agradecemos mucho tu comentario, Maribel. Nos alegra saber que tuviste una buena experiencia con nuestro servicio. Siempre buscamos ofrecer amabilidad y apoyo a nuestros clientes. ¡Esperamos verte de nuevo pronto! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
moshe pinsky
November 6, 2025
5
out of
5
rating by moshe pinsky
"Esme was a pleasure to work with! Great job!"
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience working with Esme. We appreciate your support and look forward to serving you again in the future. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Mary Todd
November 6, 2025
5
out of
5
rating by Mary Todd
"Sara was patient, open about prices and I felt comfortable asking her whatever I wanted to know"
We responded:
"Thank you for your wonderful feedback, Mary! We’re delighted to hear that Sara provided you with such a comfortable and transparent experience. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. We look forward to serving you again in the future! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
ChrisLecu
November 4, 2025
5
out of
5
rating by ChrisLecu
"María c"
We responded:
"Thank you for your positive review! We appreciate your support and are glad to hear you had a great experience. Your feedback motivates us to keep doing our best. We look forward to serving you again soon! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Edgar Monroy
October 29, 2025
5
out of
5
rating by Edgar Monroy
"Well, Marie and Maria. Very helpful and very informative as far as my auto policy...thank you .."
We responded:
"Thank you for your wonderful feedback, Edgar! We're thrilled to hear that Marie and Maria provided you with helpful and informative service regarding your auto policy. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you ever need further assistance, we're here to help! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Joseline C
October 29, 2025
5
out of
5
rating by Joseline C
"Very easy and helpful process. Especially by Maria thanks so much🙏"
We responded:
"Thank you for your kind words, Joseline! We're glad to hear that you had a smooth experience and that Maria was able to assist you effectively. Your feedback is greatly appreciated, and we hope to serve you again in the future. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"